Build on your Strengths, Work on your Challenges.

Tag: Rider psychology

I had a teacher at school who regularly gave this advice pre-exams. He said that when looking at a paper we should choose the questions first that we thought we could do best at and then to give them our very best efforts. That way, he suggested, we would gain our best marks for those questions. Then we could tackle the questions we were less certain of and do the best we could possibly do on those ones.

After the exam was over we were advised to look at the areas where we had received most marks and study those where we hadn’t done so well so that we could then learn from our mistakes and do better next time.

I guess this was my first experience of really building on my strengths and working on my challenges and I often thank that teacher for his useful advice which I still remember after all these years.

woman in red long sleeve writing on chalk board
In my school days we still used blackboards! (Photo by Andrea Piacquadio on Pexels.com)

This little exercise is something which I often suggest to my clients. One of the most important things I can do with someone who comes to me for help with their riding, whether they are a nervous novice or an experienced competitor, is to help them to identify their strengths and their challenges.

They may perhaps have years of experience (strength) riding many different horses but still have a lack of self belief (challenge) that they can be successful in their chosen discipline. They may be new to riding (challenge)and about to set out on their first journey into horse ownership but have lots of support (strength). Or maybe they have a strong ability to stay focused when schooling at home (strength) but struggle to maintain this when under pressure (challenge).

Each of you reading this will have aspects of life and riding which you find more straightforward and others with which you struggle. Strengths and challenges can be both physical and mental and, of course, it’s the psychological side of riding where my expertise lies. I can relate to the physical challenges but I’m not a technical riding coach so would never claim to be an expert (I am happy to help you to find an appropriate coach though, as I have many contacts in the equestrian world who are amazing riding coaches).

A frequent response when we first start to look at this exercise is “Oh….I don’t think I have ANY strengths!”. My job, in this situation is to dig a bit deeper and to help you to identify the areas of your life where you do show mental strength and resilience and to then work out how you can apply these to your riding. For example, do you have aspects of your work life which help you and which you can bring over to your riding? Sometimes, a starting point is to think of the things which you enjoy doing most and it is quite likely that that is where your strengths lie.

For example you may be a rider who is struggling to feel confident enough to hack out on your own but you love simply spending time with your horse – you can consider that time as a strength and then look at ways to use that time effectively to seek out the help you need to fulfil your goal of hacking out happily.

Or maybe you absolutely love the cross country phase of eventing but see the show jumping as a major challenge (This is SO common amongst the riders I work with!). Perhaps you’re telling yourself that the XC is fun and enjoyable and then constantly repeating to yourself that you “always” mess up the SJ! Where can you make some changes in your self talk, and therefore your self belief, which will assist you in the phase you’re finding so much more difficult?

Those of you who’ve met me will know that I’m a great fan of a nice notebook. So after reading this why not get yourself a notebook (or whatever you like making notes on/in) and start by making some lists of your strengths and challenges. This simple exercise will help you to be able to build on those strengths and perhaps see those challenges change from something you worry about to something which you can work towards overcoming.

I have plenty of other exercises we can do together if you choose to seek my help so please do just shout if you’d like a chat about how we can work together.


Tag: Rider psychology

Looking back at some of my older posts I came across one where I stated that one of my aims was to get riders to drop the “I only….” and “I just….” phrases when they are talking about the things they do with their horses. I think it’s worth re-visiting this as I am sadly still hearing this phrase a bit too often when I meet riders for the first time. Hopefully once I’ve worked with them, one of the things they learn is to stop justifying the things they choose to do on horseback and instead to celebrate their achievements whilst continuing to enjoy the process of learning.

When a new client comes to see me for their initial consultation session, or when I meet riders at talks and clinics, I ask them what they do, or wish to do, with their horses. I have lost count of the number of times riders have replied “Oh, I am JUST a happy hacker” or “I ONLY ride at home” or “I ONLY jump little fences”.

So my mission is to get people to drop the “I JUST….” and “I ONLY…..” When you qualify your achievements and the activities you enjoy doing, in this way, then you are telling yourself that what you choose to do is unworthy of celebrating and therefore you will come to believe that, as a rider, you don’t deserve praise or that you are “less” than other riders. This is simply not true.

Each of us makes choices about what we do with our horses depending on our lifestyles, other commitments, experience, the horse we ride, confidence levels and a host of other variables and we don’t need to justify that to anyone. The only thing which we must do is to look after the welfare of our horses, everything else is a choice.

Now, if you describe yourself as ‘Just a happy hacker” but actually you’re an “unhappy hacker” or you’re saying that you do one thing but actually wish you were doing something else, then that is another matter completely. It is part of my job to work out, or to help you to work out for yourself, how you can learn to expand your comfort zone, be happy and content with what you choose to do or to push yourself to compete at a more advanced level and I certainly enjoy the challenge of helping a rider to fulfil their goals.

You can apply this to all sorts of areas of life as well as riding. So no more “I ONLY have a small business” or “I JUST run a couple of kilometres” etc etc.

I’m a happy owner of two retired highland ponies.

Let’s all agree to DROP THE “I JUST….” AND “I ONLY…..”!!


Tag: Rider psychology

I’ve had a lot of new followers recently so perhaps it’s time to share a bit more about myself and my background and what brought led me to starting Horse Riding with Confidence Scotland. 

I get asked fairly frequently about my own personal riding and horse owning experience so here we go. Here’s “My Horsey Life”.

My beautiful retired girls Luna and Gigha
Photo: Joanne Boyle Photography

I first started learning to ride when we lived in Germany and I was about 9 or 10. We were taught by the ever so slightly scary Herr Hase on what, I now realise, were dressage schoolmasters. We did all sorts with them but, I have to say, there wasn’t a lot of time for fun. No opportunities for charging around or heading out for hacks. It was all schooling in the indoor and, only very occasionally outdoor, arenas. I rode there for a few years but gave up after one too many experiences on Rex the Rearer.

I then rode occasionally on holidays and when opportunities arose but nothing regular.


I remember a conversation soon after my husband and I met. We were talking about what we would like to be in a position to own one day. He said he’d love a LandRover and I said I’d love a horse. I often think about the conversation and am so glad that both our dreams came true.

When we moved to Dollar in the early 90’s I decided to start riding regularly again and within a couple of years I bought my first Highland mare Judy. I was very inexperienced but we had a lot of fun together, hacking out and doing some showing.

Judy was the first of three Highland mares I’ve owned. I have her daughter Luna who was born here in millennium year plus another mare, Gigha, who I bought as a two year old from her breeder. Somehow I managed to produce two nicely mannered ponies with very little experience of riding and handling youngsters. I honestly think I got away with it because they both have inherently nice natures. Again I did some showing plus lots of hacking and fun rides with these two until they retired. Re-reading this paragraph I note that I’m doing something that I would pick up on in a client’s use of language – minimising my own skill! So I have to say that there MUST have been more than a little positive input from me to produce these two wonderful ponies!

Luna and Gigha are still with me. Neither of them is sound enough to be ridden now but they will spend the rest of their lives here simply enjoying each other’s company and living a good life.

Over the years I’ve been on some great riding adventures including up and down mountains in Italy, mountain exploring deep in the Andes and riding across the Rajasthan on very skinny Marwari horses on a fundraiser for The Brooke.


I was quite far out of my comfort zone riding such fast and skinny horses in India!
This was a lot of fun – riding deep in the Argentinian Andes. (NB I would normally wear a helmet but in this instance none were available and I REALLY wanted to ride!)


So now, whilst I own two horses, I don’t have anything of my own to ride. For a while I thought I might give up on the riding but then I started to miss it too much. I asked around and found a wonderful riding school with excellent horses and I now have regular lessons from great coaches.

If I’m very honest I feel like I’m finally learning to ride properly and I’m loving developing new skills and confidence on horseback. I plan to continue riding, and having fun on horseback indefinitely and look forward to many more adventures.

You can ALWAYS have fun on a Highland Pony.

Tag: Rider psychology

Answering the “Why do I do it?” question isn’t always that straightforward but the answer is that I know what it’s like to want to do something really badly, but have my mind prevent me from doing it. To have doubts about my own abilities or about my ability to move out of my comfort zone. In the past I was a bit stuck and using all of the things I have learned over many years I no longer feel held back by my mindset. So, because of what I have learned about myself I want to be able to help other people to overcome their fears and worries and to be able to enjoy the things they choose to do, so much more than they perhaps thought was possible.

Enjoying a ride with our wasting energy on the “What If’s….” is a great joy


I love so many things about my job and meeting riders and getting to know them as whole people rather than a “riding issue” is one of my favourites. I enjoy that first session so very much, where a rider has the opportunity, perhaps for the first time, to talk openly about what’s going on and how it’s affecting their riding. Being told people’s personal “secrets” is a real privilege and having them trust me enough to tell me is an honour.

The next thing I really love is when a rider returns with a smile on their face and exclaims “Guess what I did!!” or they send me a message or a photo of themselves doing that very thing they used to be scared to even try. I’m smiling to myself as I write this and remember some of the people I’ve worked with over the years.

Some riders are relatively inexperienced and their fears may come from that lack of experience whilst others are very experienced and may be riding and competing at a level which demands a lot of skill, focus and mental strength. I love having a large tool box which allows me to adapt to the needs of the individual and my aim is always to help a rider to help themselves. I can’t do it for them and very often the riders I work with are doing things on horseback which I will probably never do but my wish is for them to develop their own mental skills which will allow them to fulfil their goals and to enjoy everything which goes towards being able to do that.

Then, of course, there are other practical things on a day to day basis which help me to enjoy my job. I work from home and am my own boss and can plan my own diary. I will always try my best to be flexible with appointment days and times but I do also make sure that I have times when I’m not available, plus plenty of time to do other things I enjoy as well.

I also enjoy being part of the equestrian community both here in Scotland and increasingly, thanks to social media, throughout the UK and beyond. We’re an interesting bunch united by our love for horses and all that goes along with that. Over the years, I have really loved making connections with other equestrian professionals and these have given me many opportunities to share my experience and knowledge. Just today, I’ve been chatting with a new connection and making a plan to do some exciting work together.

I keep thinking that I’ve finished writing this then I remember one more thing I want to tell you……..!!

I love that this job keeps giving me opportunities to learn more about myself, more about the human mind and more about what it takes to fulfil riding goals. Over the last year I have completed the Centre 10 course in Advanced Psychology for Equestrian Coaches which has introduced me to so many learning opportunities which I’m loving passing on to my clients. The Centre 10 community is amazing and full of hugely experienced, and interesting, equestrian coaches who are so supportive and encouraging of each other, I’m loving being a part of this group of people.

I have to say I’m very proud of this qualification !

I could go on but I think you’ll have got the idea by now that I really do love my job!

(This is an updated version of a post first published in August 2020)


Tag: Rider psychology

One of the techniques which I use a lot in my work with clients, and which I teach clients to use for themselves, is visualisation. And one of the many uses of this skill is confidence boosting which has the result of boosting a client’s resilience. Does this sound good?

In hypnosis, or in general conversation, I will ask a client to re-live a super positive past experience, one where they have exhibited mental strength and problem solving abilities, and to really immerse themselves, using all of their senses, in that strong memory. Then, drawing all of that strength and self belief from the past experience into themselves, I ask them to imagine a future situation (which they might perhaps find challenging) and to note how much easier it is to mentally rehearse that future experience with all of their powerful positivity. With practice, this is a hugely useful tool for riders and can be applied to any area of life such as other sports, work or any activity.

I was recently listening to the BBC Sounds podcast All in the Mind and one of the things it was looking at was a research project from the University of Zurich looking at this very thing. The project shows that “Reflecting on Your Own Capabilities Boosts Resilience and looks at how developing a belief that that we have some power and control over a situation helps us to grow in what they term “Self Efficacy”.

So if we learn to recall times when we have shown this skill of self efficacy we learn to be able to tackle new challenging situations more effectively because we truly understand that we can do this. “A self-efficacious person is convinced that they can draw on their own powers to overcome difficult and challenging situations. It doesn’t matter whether this is actually the case, as Kleim explains: “Without believing in your own capabilities, you wouldn’t take on any challenges in the first place.” Self-efficacious people have stronger problem-solving abilities and a higher level of persistence. They also show changes in brain activation in regions linked to emotional regulation.”

How about giving this a go for yourself?

Find somewhere quiet where you won’t be disturbed for a short while (phone off!)

Allow your mind to take you back to a super positive past experience (it doesn’t have to be a riding memory but that would be extra helpful ). It’s important that this memory is one where you have solved problems and overcome challenges in a positive way, rather than just any old happy memory. Allow that memory to grow and strengthen – where were you? Who were you with? What were you wearing? What was the weather like? What can you hear? Perhaps even what can you smell? What personal strengths did you draw on?

Allow the pleasure of that positive past experience, and the self belief associated with it, to grow and develop and draw it into your very being.

Then look forward to your new situation and see how you can handle it so much more easily because you’re using all of that power and self belief from the past. Perhaps start by imagining a mildly challenging situation and then once you’re familiar with the technique you can use it any time you need it.

The University of Zurich study showed that “Our study shows that recalling self-efficacious autobiographical events can be used as a tool both in everyday life and in clinical settings to boost personal resilience,” 

If you’d like some help and support to learn how to use this and apply it to your own life and riding, so that you too can become more resilient, then just drop me a DM.

Recalling a time when you have used personal strengths to overcome challenges is very powerful.


Tag: Rider psychology

Yesterday I took part in my first room chat on the Clubhouse Social Media platform, which I have just discovered and joined and which looks promising as a source of sharing, supporting and learning for the equestrian world. Have you seen it yet? I believe at the moment it’s only available on i-phone but you can find out more here .

As conversations generally do, the chat moved from topic to topic and some interesting questions were asked and answered by various different equestrian experts.

At this stage I was just listening and wondering how this new app worked and wondering how best to get involved.

The conversation quickly turned to having fun with horses, playing games with them and a few associated equine behaviour issues which were all very interesting.

Up to this point I had thought to add something to the previous topic which was more mindset related but there were quite a few people who wished to speak so by the time I was invited to add to the conversation we had moved on to having fun with horses.

So I rapidly re-thought about what I could add at this stage and simply changed my input to applauding these equestrians who wanted to play with horses to stimulate them and strengthen their bonds.

I was also reminded, and reminded the participants, just how important it is that we all do remember to have fun. As a mindset and confidence coach it’s easy to stay on the lines of goal setting, gaining focus, developing resilience, staying calm under pressure, managing success and challenges and many other topics BUT it’s really important as a confidence and mindset coach that I remind the people I work with about simply having fun on and around horses.

What are the fun things which you enjoy doing? They’ll be different for each of you but remember to do plenty of the fun stuff, whatever it is. There’s a time and a place for strengthening your mindset but always remember to KEEP THE FUN FLAG FLYING.

This was such a fun day and my friend and I were definitely flying the fun flag !

Tag: Rider psychology

Recently, a group of Nepali climbers have successfully scaled the mighty mountain K2, the first time this has been achieved in Winter and the first time without oxygen – an astonishing achievement. K2 is the second highest mountain in the world and is only 200m shorter than Everest. It is widely considered to be the World’s most challenging mountain.

The leader of the group, Nirmal Purja said “We are proud to have been a part of history for humankind and to show that collaboration, teamwork and a positive mental attitude can push limits to what we feel might be possible,”

You can read more here.

There aren’t many people who will ever accomplish such a phenomenal feat of skill, endurance and teamwork but in our own ways we each have mountains to climb.

I love the above quote about teamwork, collaboration and a positive mental attitude and all of these things are really applicable in the equestrian world aren’t they?

As riders, working towards achieving our goals and fulfilling our dreams, there is definitely an element of all of the above.

Without the positive mental attitude that Nirmal Purja talks about we are likely to get stuck at the first steep incline on our journey to our own mountain summit!

Sometimes things trundle along in the right direction without giving us too much of a challenge but frequently we will encounter obstacles which mean that we do need to dig deep into our skills of determination, endurance and positivity in order to be able to take the next step.

Each rider will have their own challenges so whether that’s having the confidence to hack out alone, coping with a tricky horse, qualifying for a championship or reaching the next level of competition remember the words of the brave Nepali mountaineer and you will reach your mountain top.

What’s YOUR mountain? I’d love to hear about it and if you need some help with climbing YOUR mountain then just get in touch.

The mighty Dolomites in Northern Italy

Tag: Rider psychology

I often hear people bemoaning the fact that the people they come in contact with don’t communicate very well. Either they don’t listen, fail to say what they mean, just don’t tell you stuff or talk “at” you and hog the conversation! This can be very frustrating and lead to misunderstandings and disagreements.

I was reminded the other day about a talk I gave at a local business, many years ago, on communication and listening and after a trawl through some old files on my laptop I found that I still had the information. So I thought I’d share it….



So what is communication?

Communication is the exchange of thoughts, messages and information by speech, signals, writing and behaviour . In all communication there is a “transmitter” and a “receiver”.

Effective communication promotes self-confidence, intelligence and enhances relationships both personal and in social and work situations.

As a transmitter of communication it is your role to ensure that your message is given in a way which can be understood by the expected receiver and as the receiver it is your job to understand the meaning of the message


Non-Verbal Communication

Non -verbal communication is of equal importance to the words which are spoken. It regulates conversation, communicates emotions, modifies verbal messages, gives insights and can give clues to meanings.
NB remember that these things can vary between cultures.


.

In conversation there should be a dialogue which includes:

  • Turn Taking. Generally “You talk, then I talk” will be effective. In conversation monologues aren’t helpful.
  • Connecting. What each person says should in some way be connected to what the other person has said.
  • Mutual Influencing. Each person in a dialogue should be open to being influenced by what the other person has said, it’s best to be open-minded.
  • Co-creating Outcomes. Good dialogue leads to outcomes which benefit both parties.




    Therefore:
  • Say what you think, not what you think others want you to say.
  • Express your views clearly, positively and in a non-threatening manner.
  • Express you views in language which can be understood.
  • Listen actively.
  • If in doubt check the meaning of what you are hearing rather than assuming you understand what was said.
  • Give full attention (put down your phone during conversation!).
  • Give the speaker the respect of hearing what they want you to hear.
  • It is equally important to give respect as to receive it.





    Non-verbal communication includes:
  • Bodily behaviour – posture, movement, gestures
  • Eye behaviour – contact, staring, avoidance
  • Facial expressions – smiles, frowns, raised eyebrows
  • Physiological responses – blushing, breathing rate, pupil dilation
  • Physical characteristics – height, weight, fitness
  • Space – how close a person chooses to be during conversation
  • General appearance – grooming, dress.


    To check your skills at communication ask yourself the following questions.
  • What are my attitudes towards the other person?
  • How would I rate the quality of my “presence” in the dialogue?
  • What attitudes am I expressing in my verbal behaviour?
  • What attitudes am I expressing in my non-verbal behaviour?
  • Do the above two points agree?
  • Does the other person find my communication effective? If necessary, how can I be more effective?
  • In what ways am i distracted from being fully engaged in the conversation? How might I handle any distractions and emotional responses?
  • Am I truly hearing what is being said? How do I know?
  • Am I allowing my own interpretations of what is being said to distract me from the true meaning?
  • How can I learn from this dialogue so that I can improve future communications?




We won’t get it right all of the time but by learning to be more present, more aware of ourselves, more emotionally intelligent and more open then we can all improve our communication skills.

Next time, I’ll look at developing listening skills in more detail so keep your eyes open for that post.




Tag: Rider psychology

I’ve been thinking about giving and receiving praise recently so decided to write down a few thoughts about this subject.

In today’s internet society everything is constantly rated and reviewed and there are many rating sites we can look at before making a holiday choice or picking a restaurant, for example.  The same goes for choosing a service or when we are looking for somebody to help us with an aspect of our lives where we naturally tend to choose the one who has received most praise.

Here at Horse Riding with Confidence Scotland I rarely ask for or publish client testimonials due to the importance of confidentiality. An unnamed testimonial saying ‘Show Jumper from Scotland says Jane is wonderful’ is unverifiable and meaningless and I want my clients to feel that it is entirely their choice whether or not they share that they have consulted me for help with confidence or mindset.

However, on a recent facebook post some riders were kind enough to make some very positive comments about how I had been able to help them and by choosing to say this publicly they were obviously happy to say that they had used my services.  Other riders prefer to keep quiet about needing help with confidence issues and choose not to share this and I am more than happy for them to do that.

I, like most people, love to receive praise and get a great boost when somebody gives me positive feedback.  I also enjoy giving praise to others for example, I like to praise my clients for the hard work and commitment they show towards overcoming the nervousness which interferes with their enjoyment of riding or for the hours of determined practice they put in before a competition.

Whilst enjoying receiving and giving praise what really gives me the most satisfaction is when I can praise myself.  When I can feel inside that I have done a good job.  When I can tell, by their body language, that audience members at a talk are listening and understanding what I say.  When the look on a client’s face changes from one of tension and worry to a big and genuine smile.  When I can look at my animals and know that I have done a good job with them and given them a good life.  When I can go to bed at night feeling that I have acheived something worthwhile during the day.

All these feelings come from within and I believe that is where our enjoyment of life truly comes from.  We should be wary of needing others to constantly praise us and work towards true self acceptance.

As always, thanks for reading this and any comments are very welcome.

Whether your session is face:face or online I want you to feel comfortable that I am there just for you.


Tag: Rider psychology

Last week I went on a little adventure, heading all the way to Bath for a three day course to begin six months of training with Centre 10 doing their Advanced Performance Psychology course for equestrian coaches.

As you know, all my work is done “off horse” and I don’t teach riding skills as such, but focus on the mindset and rider psychology aspects of the sport, so this course is right up my street. I was delighted to be accepted onto it based on my experience working with riders at all levels.

As you probably also know I am a believer in lifelong learning and am always open to new ideas and new ways of looking at old ideas.

So the week was a real treat as well as an adventure. It felt like an adventure because in this year dominated by Covid-19 just simply having a few days away from home is a novelty and the treat was staying in a beautiful country house hotel on the edge of the City of Bath.

There were lots of highlights including meeting the other coaches on the course plus meeting Charlie, Sarah and Steffi from Centre 10 who are all inspirational people, athletes and coaches.

Today I would like to talk about two of the exercises we did last week which were great fun but both brought home important messages and helped me to look at things I already knew from a different and useful point of view.

The first exercise was that we were give a block of wood with a nail hammered into it plus 10 other identical nails. The task was to balance to 10 nails on the one in the block!! We were in a team of three….

It was fascinating to see the approaches of my team mates as well as my own. One person decided that this wasn’t for them and encouraged the remaining team mates from the sidelines. I had been allocated the job of handling the nails (Covid meant that only one person was to do this) and my other team mate was coming up with ideas.

Initially we didn’t actually know whether this was possible of not but after a short while we were told that it WAS possible so were trying with renewed vigour. Then we were given a simple clue to help us understand HOW it was actually possible.

Interestingly my team mate who has a biomechanics background found the next stage of the exercise easier than I did and under her guidance we managed to complete the task!

When you BELIEVE something is possible it BECOMES possible.

There were several learnings from this exercise including:

  • Once you believe that something is possible then it becomes possible.
  • Rather than being given a list of instructions we were given a clue which then allowed us to work out the answer for ourselves, a far more sustainable approach.
  • These seemingly simple ideas can be applied to any life area including helping people to find answers to their own challenges.

The second exercise, which was also hugely entertaining but also a great opportunity to learn, was target shooting!

This is something which I had never tried before so was keen to have a go at. Again we were in teams and we were delighted to be coached by the UK No. 1 modern pentathlete Kate French who trains at the amazing sports facilities at Bath University.

This exercise was all about looking at the process rather than the outcome. We were encouraged to break things down into a process such as our body angle, our breathing, lining up the sights and squeezing the trigger rather than focussing entirely on trying to hit the target.

I soon found that if I DID focus on my process then I COULD hit the target!

Then the exercise got more fun as we had a competition again in our teams so as well as demonstrating our new found skills we were adding the element of competition pressure.

We had a round of what we thought was the competition only to be told that it was a trial run and the teams were then handicapped according to their places in the trial run. This gave our team a 30 second advantage over the next team. We had a team talk, worked out a time saving hand over process and then were ready for competition.

I was the last to go and the next team was catching us up…….!

I had spent some time while the others were having their go breathing, visualising and focussing on my process so felt kind of “In the zone”.

My turn came and YES! I shot five out of five on target giving our team the WIN!! Great fun, not at all serious but again loads to learn and apply for other life areas including riding of course:

  • Focus on the process and the desired outcome will happen.
  • Find a method to focus which works for YOU.
  • In competition stick to your plan.
  • Avoid comparing yourself to other competitors.
  • Control what you CAN control.
  • Learn from mistakes.
  • HAVE FUN
Focus on the PROCESS and you will hit the TARGET.

I’m home again now and have enjoyed digesting all of my experiences from last week. These three days are just the beginning of six months of more learning online.

I’ll be posting regularly throughout the six months to share what I am leaning and I can’t wait for my clients to benefit from new ways of looking at things so that together we can work to help them to achieve their goals.